Mother's Day Celebration @ Pine Tree Hotel, Batu Pahat

on May 21, 2011
Another late write up as usual!!! This year we tried something different... My mum decided to try out one of the newest hotel in 'Batu Pahat'... 'Pine Tree Hotel' is the name... In my opinion, it was also one of the coolest hotel in my hometown... I really like their interior design... Minimalist and modern... The room was awesome too...



I'm really in love with my new 50mm lens!!!








Nice leg huh!!!


The designer did a really good job!!! Just love the reception area... 'Pine Tree Hotel' is not the most standard hotel around but definitely the coolest...







Although this is one of the coolest hotel in 'Batu Pahat', but this can't be said for their food or services!!! Foods are still acceptable but the service........... haiz, really hopeless in my opinion...



'South African Ostrich' according to them... Ostrich meat is suppose to be tender but theirs is rock hard!!! And please observe the sauce being serve...



'Grilled Salmon'...


'Tom Yam'...


'Chicken Chop'...


'Australian Beef'... Hard and over cook!!! So did you notice something similar with all these dishes except the 'Tom Yam'??? They served all the dishes with the same sauce... BBQ sauce for all!!! I love BBQ sauce but according to the menu, the 'Chicken Chop' and 'Ostrich' can be serve with either black pepper or mushroom sauce... So why BBQ sauce??? BBQ sauce is not even in the menu!!!


WORMS!!!

Very nice design and environment but spoil by the food and services offered but the rooms look superb though... Recommended for staying overnight but not for their food!!!


Overall Rating - 2/5

Pine Tree Hotel
36, Jalan Mengkudu,
83000 Batu Pahat,
Johor.
07-431 9933

13 comments:

Nava Krishnan said...

Thats a very honest opinion about the food you have stated, respect you for this.

-celestial- said...

becoz u didnt stated that u want black pepper or mushroom sauce. Or perhaps running out of stock? =) But the food doesn't look appealing~

Dave said...

they are suppose to ask what sauce do we like... but the funny thing is BBQ sauce is not even in the menu!!! so how can they serve something not in the menu???

Anonymous said...

EVERY PERSON WHO REALLY EXPERIENCE THIS SHOULD SAY IT ALOUD AS TO IMPROVE THEIR SERVICE. GOOD OF YOU TO SAY ALOUD ON THE FOOD.

BEING IN THE SERVICE LINE, NOT ONLY THE OUTTER APPEARANCE COUNT, BUT ALSO THE EVERY DETAILS.

-celestial- said...

U got ur point as well...so it's their fault! hahaha...

Dave said...

obviously is their fault... heard of this, 'the customer is always right'!!! haha...

Anonymous said...

A concern to share, i've been dine in on their cafe previously and the quality had improved and d steak had improved (not that hard)but.... Still many things yet to be improve....

A good new appearance for Batu Pahat and looking forward for improvements.

-Young&Danger-

bobby v said...

hi guys,.i n my wife had been to that hotel,the service are very poor.Many area need to be improved,i'd like to take a swipe at their toilet both sexes,cleanliness are not up the the standard at all.Hotel service are poor n they need more training n improvment,especially front desk n service staff are concern,we try their food fortunately the pasta n steak we had are value for money.In general,i supposed this lacking of standard are matter of management to take action immediately.

Dave said...

guess I need to go back and try out their food again as you said that they had improved...

bobby v - I can't say much about their services other than the restaurant as I didn't have the privilege to stay there... but I believe the management is doing their part now as we receive an apology call from their respective manager and offer us a free meal... free meal or no is not important as we want them to improve... apparently, it seems that their stuff didn't told the manager about this incident hence it took him so long in order to give us a call... but the manager is doing a good job nonetheless as he took the hassle to call us after such a long time... keep it up...

mrs sl ho said...

Pine Tree hotel are quite trendy in design,.unfortunately we had some unpleasant experienced staying there,.Dave consider lucky to hv a call from the management.We leave our comment yet no calls come into our lines.Service are so poor.Food was fine.Many things are lacking in that hotel.Hope the management to take note.

Dave said...

hmm seems like a lot of people had really unpleasant experienced with 'Pine Tree'... hopefully the management can do something about it...

Anonymous said...

poor service during a wedding reception i attended. food taste awful and the server wearing slipper

Anonymous said...

The food and service in pine tree hotel sucks